How to Create Delivery order and request pick-up ?

This article explains how to create single orders from your dashboard

Instructions to create " New Delivery order"

 

Step 1: Click the " + " button in the right corner and choose " New delivery order ".

Step 2: Fill in the customer and shipment details.

Customer information	Add the Phone number, full name (required), Email Address, and additional phone number (optional).
Full Address	Write the full address that contains (governorate or city, building numbers, directions, landmarks, ..etc.) if the Autozoning feature is opened
Packages	Add the number of flyers for the shipment.
The Paracel	Select can't open or can open depending on whether you allow the shipment to be opened before your customer receives it.
Cash on delivery (COD)	The amount of cash you want our courier to collect from your customer
Reference Number	Your order reference number

 

Step 3:Request pick-up
Select the orders and click on "Request pickup".

or click on the three dots by the end of the line and choose "Request pickup" on each order.

Step 4: Print the AWB

Select the orders and click on "Print label"

 

A new tab containing the AWBs for the selected orders will be opened to save it as a PDF file. 

• Return order
  
  

Step 1 :Click on the " + " button in the right corner and choose " New Return " 

Step 2: Fill in the required details

Step 3: Request return 

Select the orders and click on "Request Return".

or click on the three dots by the end of the line and choose "Request Return" on each order.