We have at Shipblu 4 types of services ( Delivery - Return - Exchange - Cash collection )
Delivery order: picking up a shipment from you, delivering it to your customer, and collecting the COD amount.
Return order: picking up the shipment from your customer, returning it to you, and refunding cash if needed.
Exchange order: exchanging a shipment for another one with your customer, collecting or refunding cash if needed.
Cash collection: collecting cash only from your customer and depositing it in your balance to be transferred in the weekly transaction.